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My Pledge

As a professional Virtual Office Assistant, I acknowledge and respect my ethical responsibilities to clients, myself and the profession. I promise to conduct myself responsibly with the highest degree of integrity and accountability.

My Standards and Ethics

  • I will conduct all my business in a professional manner.
  • I will maintain a high standard of confidentiality.
  • I do not use confidential information obtained from a client for personal benefit.
  • I will guard against conflict of interest among clients.
  • I recognize my limitations and only provide services and/or use technologies based on my current level of competence and expertise.
  • I will communicate clearly the terms of our working agreement with clients at the start of our business relationship and clarify the expectations of all parties involved.
  • I will inform clients of conditions that may limit my effectiveness and only guarantee results that are within my power to deliver.
  • I am accountable for the work I do, admit mistakes and correct them promptly.
  • I keep sufficient records of my work, and client relationships in general. The physical records are my property. The information in the records is the property of the client.
  • I will not release information contained in client records without the consent of the client, or by court order.
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